TELUS Custom Security Systems - Burnaby

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  • 4.9 114 ratings

What are TELUS Custom Security Systems - Burnaby 's services in Burnaby ?

TELUS Custom Security Systems offers alarm & video surveillance systems, ULC monitoring, access control, and more in Vancouver, BC.

What do you think about TELUS Custom Security Systems - Burnaby (Burnaby) ?

Adam B.,LiveWay
  • by Adam B.
  • |
  • 30th December, 2020
5.0

Will you recommend TELUS Custom Security Systems - Burnaby a Security System Supplier in Burnaby ?

The entire process with Prices Alarms has been great. Lee was very knowledgeable and practical with his recommendations on how to enable the existing security system in our home. Rastio was our installer, and clearly has extensive experience with a wide variety of home security systems. He took the time to explain how our security system worked and made sure I was comfortable with the system installed. It’s evident that both Lee and Rastio take pride in the work they do, which results in a great customer experience.

Liz R.,LiveWay
  • by Liz R.
  • |
  • 6th February, 2021
5.0

What do you think about TELUS Custom Security Systems - Burnaby a Security System Supplier services provided in Burnaby ?

We had a technical issue with arming our system. To ensure the safety of our home Jade at dispatch arranged for a quick service call and Rastio the service technician quickly diagnosed and resolved the problem. While he was here he asked if there was anything else we needed help with. I mentioned upgrading our battery back up capability which he was able to complete that day. Rastio was the tech that did the really great job on our initial install. Exceptional customer service ! Really Appreciated !! Gary & Diane Maple Ridge.

Michael F.,LiveWay
  • by Michael F.
  • |
  • 9th February, 2021
5.0

Did you like your visit with TELUS Custom Security Systems - Burnaby a Security System Supplier in Burnaby ?

Our house alarm was acting up with a random interior motion detector going off while we were away even though the perimeter sensors were fine. We scheduled a service call with Rich arriving right on time, wearing booties to keep out house clean and following safety protocols for Covid protection. Rich was super professional, quick and efficient and friendly while replacing the sensor, checking our system and answering my questions. You couldn't ask for a better technician or service call experience. Thanks Rich!

Peter H.,LiveWay
  • by Peter H.
  • |
  • 9th February, 2021
5.0

How did TELUS Custom Security Systems - Burnaby this Security System Supplier served you in Burnaby ?

Very pleased with the service. The Security Adviser John Verster made the alarm choice painless and was very professional and transparent about prices/fees etc. The installation went very smooth. The installation technician John Morgan did a great job installing and was in and out before I knew it. Great job! Would highly recommend. The alarm system is easy to use and can go wherever our business goes! Thanks for everything!

Roger V.,LiveWay
  • by Roger V.
  • |
  • 2nd February, 2021
5.0

What could you say about Security System Supplier services provided in Burnaby by TELUS Custom Security Systems - Burnaby ?

We had issues with our home alarm and had to have one of your technicians dispatched. Kevin from Telus arrived on time as scheduled. He quickly placed protective booties on his feet and followed the proper Covid 19 safety protocol before entering our home. Kevin was extremely helpful and knowledgeable and was able to trouble shoot the issue with our system in quick order. I just want to pass along a kudos to Kevin. He is truly the definition of professional and excellent customer service.

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