On Side Restoration Services

On Side Restoration worked with us on an insurance claim for our basement. Communication was great. They would contact us the day before they were coming and then usually again the morning of to confirm the time. All employees were very professional and polite. They took great care of our home and belongings when they were here. We would highly recommend.

Excellent communication. Put us at ease with our claim. Very responsive and timely with our needs. Staff was punctual for every promised visit.

Very impressed on the outcome of our ''unexpected'' renovation. From start to finish, Onside's team provided a clean, professional and quality service. Supervision was very prompt on answering questions via phone. Workers executed quality work. Going above what I expected for work being done.

My experience with the On Side Management Team, employees, and sub-trade contractors exceeded my expectations which are very high standards. The insured water restoration process was very well planned, organized, and implemented in a smooth and timely manner. All project milestones were communicated and professionally completed to the exact estimated dates. On Side has recruited and staffed an amazing team of employees and contractors. Special thanks to Matt Marshal and Dave Harrington for their outstanding leadership in delivering exceptional service they deserve a score of 11 out of 10! I was very very impressed. Thank you all for your amazing organizational commitment to delivering your ''guarantee that the quality of the repair materials, repair techniques and workmanship described on the estimate will meet professional repair standards''. R W. Larson International Post Secondary Educator Specializing in Organizational Behaviour, Management (incl. Project Management), and Leadership